latest blogs

How community managers can capitalize on Facebook’s latest newsfeed algorithm update

Facebook EdgeRank algorithm update

Facebook has (once again) adjusted the algorithm formerly known as EdgeRank, according to an update posted to Facebook’s Newsroom two days ago (January 21st 2014). The latest amendment will give a positive bias to text only updates from friends, and …

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The call centre is dead: Long live the call centre.

Phones

Each January there are predictions of the forthcoming year being ‘the one’ for social media. This year is no different but for once marketing won’t be changing the game – it’s the year those folks in customer service grab the …

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Do you think before you post a picture of your child online?

baby

Tempero’s Co-Founder, and mother of two, says her children don’t feature on any social networks. Facebook feeds are crammed with pictures of pets, NSFW links, holiday snaps, and of course, babies in all stages of growth. As The Telegraph found …

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The Opportunities of Instagram for Brands

instagram-logo

Hands up if your brand is on Instagram? Now, keep your hands up if you have a clear understanding of the platform and the best strategies to employ. If the imaginary hand you had in your head hesitated at either …

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Children and Mobile Media

red-riding-hood-app

“38% of young children under the age of 2 use mobile media” A growing audience with plenty of potential, but what do brands need to watch out for? A survey commissioned by Commonsense Media discovered that mobile media use amongst …

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